Inquiry Registration

You can register through the top right menu > Submit a request / Shortcut.

[Common]

If you need to check the information, please attach a unique number (set-account-unique number) for your identification.

(If it is impossible to verify the unique number, attach the linked email account name)

You can check the unique number at two places.

1. Top left of the title screen (automatic copy on touch)

2. Settings-Account-Unique Number

The customer center is a space where specificity is established by a large number of employees.
If inquiries including threats, demands for money and valuables, and verbal abuse continue, measures may proceed according to related laws, so please use refined expressions.

1. About games

- Bug related tip-offs

* We will give you a separate compensation depending on the severity.

- Execution error: Please provide information on the play environment such as the Internet, device, and OS.

- Other simple questions, compensation requests, suggestions, etc. may not be answered.

2. About payment

- This is an inquiry item related to payment, such as item unpaid or subscription withdrawal.

- For withdrawal of subscription, you can check the availability of withdrawal the subscription through the link above.

3. About your Account

- We can check and support you regarding the connection of the account.

- However, it is not possible to recover or change the account linked to the guest account or recover the withdrawal.