Payment & subscription withdrawal

[Payment & subscription withdrawal]

In the event of cash and payment problems that occur while using the game,

Please inquire about the classification of "payment".

[Condition to withdraw the subscription]

It is only possible if it is an unused product among those subject to withdrawal of the subscription.

1. Bundle item(package)

- Subscription can be withdrawn in case of not received in the mailbox

- Unable to withdraw subscription if received in mailbox

2. Royal Crystal (rechargeable goods)

- Subscription can be withdrawn if not used after purchase

- Royal Crystal included in the package cannot be withdrawn upon receipt of the package

[A direct refund through an external company or market]

Game play is restricted for "Direct refunds" through the market after obtaining the item, not through withdrawal of subscription through the customer center.