Submit a request – Studio LB

Your email address

Choose a game

Please select the game you would like to inquire about.

Inquiry type

Please select the type of inquiry.

Unique number

Unique number - Top of title screen (automatic copy when touched) - In the game, Account - Settings - Unique number

Nickname

Enter nickname for user identification

Server

Please select a server

Store

Please select a store

[Required] Consent to collection and use of personal information

1. Purpose of collection and use of personal information: Studio LB Co., Ltd. collects personal information as follows to receive customer consultation and process inquiries. 2. Items of personal information collected: Required items (email address), optional items (payment details, device information) 3. Retention and use period of personal information: After the purpose of collection and use of personal information is achieved, Studio LB Co., Ltd. stores the information for 3 years and then destroys it. However, in accordance with the Act on Consumer Protection in Electronic Commerce, etc., records regarding consumer complaints and dispute resolution are kept for 5 years and then destroyed. You have the right to refuse the above consent, and if you refuse to consent, receiving inquiries will be restricted.

[Required] Is the user inquiring over the age of 14?

Please check if you are over 14 years old.

Description

Please enter a detailed description of your inquiry. [Bug Report] If you include step to reproduce, we can confirm and take action more quickly and accurately. [Payment inquiries] Verification can only be done if the receipt number (screenshot or text) for each store is attached. Thank you

Attachments(optional)

Add file or drop files here